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NiroHelp

NiroHelp is a WordPress plugin that puts your knowledge base, support tickets, and an AI assistant in one place. Instead of paying for a separate help desk, docs plugin, and chatbot, you run support from your own WordPress dashboard.

NiroHelp includes a knowledge base, an automated ticket system, and an AI responder that work together. The AI assistant uses your knowledge base and can reply to new tickets in accordance with rules you set. There is also a customizable AI chatbot widget that is trained on your docs. Email piping, dashboard ticket tracking, Slack and webhooks provide team notifications and support management. Lifetime plans include a monthly allotment of AI credits for 3 years.